Taxpayer Service

 

To assist taxpayers and taxpayer organizations in locating services and Federal tax information.

Deleted 03/03/2014 (Archived.) 21.003 Agency: Department of the Treasury
Office: Internal Revenue Service (IRS) ADVISORY SERVICES AND COUNSELING Not Applicable. Internal Revenue Code, as amended, 26 U.S.C. 7801. Any individual interested in the federal tax system or with questions about their federal tax return(s). Taxpayers. No Credentials or documentation are required. This program is excluded from coverage under OMB Circular No. A-87. Preapplication coordination is not applicable. Environmental impact information is not required for this program. This program is excluded from coverage under E.O. 12372. This program is excluded from coverage under OMB Circular No. A-102. This program is excluded from coverage under OMB Circular No. A-110. None. Not applicable. Not Applicable. Not Applicable. Not Applicable. Not Applicable. Not Applicable. The Internal Revenue Service (IRS) produces and provides publications, forms and other tax materials and information to help taxpayers meet their tax responsibilities. Taxpayers are encouraged to visit the IRS website at www.irs.gov where they can find this information, download forms and publications, and check the status of their refunds. The site is easy, quick and secure. Taxpayers can also call our toll-free TeleTax system at (800) 829-4477, available 24 hours a day, 7 days a week. This service provides recorded tax information on more than 150 subjects to taxpayers who have touchtone telephones. For a directory of topics, taxpayers should listen to topic #123. Taxpayers may receive free assistance in preparation of their tax returns through IRS-sponsored Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs. These volunteer-based programs are designed to help those taxpayers who cannot afford the services of paid preparers. Sites are generally open from January through April, with some open throughout the year. Go to www.irs.gov and type the word “VITA” in the search engine and click on “Free tax return preparation for you by volunteers” for available locations. Tax Counseling for the Elderly sites may be accessed through AARP. To assist tax professionals the IRS holds annual Nationwide Tax Forums, provides an electronic newsletter called e-news for Tax Professionals and regularly updates the Tax Professionals page on the IRS website with tax information. IRS Taxpayer Assistance Centers (TACs) in 50 states, the District of Columbia and Puerto Rico provide face-to-face help for account or tax law matters that are best handled in person. Visit www.irs.gov/localcontacts/index.html for TAC locations, services and hours of operation. Not Applicable. Not Applicable. Not applicable. This program has no statutory formula.
This program has no matching requirements.
This program does not have MOE requirements. Not applicable. See the following for information on how assistance is awarded/released: Not applicable. See Regional Agency Offices. See Regional Agency Offices. Regional or Local Office:
See www.irs.gov/localcontacts/index.html for Taxpayer Assistance Center locations, services and hours of operation. Jim Southwell, Wage & Investment Business Operating Division, 401 West Peachtree Street NW, Atlanta, GA 30308. Email james.e.southwell@irs.gov Phone: (404) 338-7005.
Headquarters Office:
Jim Southwell, Wage & Investment Business Operating Division, 401 West Peachtree Street NW, Atlanta, GA 30308. Email james.e.southwell@irs.gov Phone: (404) 338-7005. James E. Southwell 401 W. Peachtree St. NW, Atlanta, Georgia 30308 Email: james.e.southwell@irs.gov Phone: (404) 338-7005 Fax: (404) 338-7218 http://www.irs.gov . 20-0912-0-1-803. (Advisory Services and Counseling) FY 11 $2,437,719,000; FY 12 est $2,377,445,000; and FY 13 est $2,395,875,000 No data available. IRS regulations, guidelines and literature are available at www.irs.gov. Not Applicable.